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This is political: Why is it okay for Twitter to have no business model, but not for universities or the BBC?

Recently there has been a lot of international attention to the Middlesex University which is abruptly closing its widely known philosophy department. It is home to magazines like Radical Philosophy and a high-quality bunch of vital left thinkers like Peter Osborne and Peter Hallward, and therefore acknowledged and recently defended by the likes of Alain Badiou, Slavoj Zizek, or Judith Butler. And now the university plans to shut it down – more about the ongoing protests here.

However, this is not only going on at Middlesex.

There is something strange happening at the moment, there is something haunting cultural institutions, bringing them to shut down departments that are of high quality with a certain orientation. Listening to several people yesterday at the Middlesex protest event at London’s ICA, I recognized this is not only happening at universities in different countries, but it is something that is going on at cultural institutions in general.

The BBC also announced cuts nobody had asked for so far with its director general Mark Thompson saying “The BBC can’t do everything. It needs to concentrate its investment (sic!) on services, and the program that makes the most differences to audiences.” Basically that means, it plans to become more streamline.

Here is the thing: Without force, cultural institutions close departments like BBC’s 6Music or Middlesex’ continental philosophy, departments that make a difference. On the ICA event yesterday Alexander Garcia Düttmann spoke of a general transformation of universities into businesses, and the term “investment” used by BBC’s Mark Thomson seems to confirm that transformation pushing it to a much more general level.

Why behave cultural institutions as if they are haunted by business these days? Why do they make voluntary cuts?

Peter Osborne explained the shutting down of the Middlesex philosophy department as follows: philosophy is the place of capitalistic angst as it withdraws itself from any measurability and accountability, so it resists the McKinsey approach to the world.

That philosophy does that (and that we love it for it) is certainly right, but I think the picture is a lot bigger.
There is a huge shift within the landscape of knowledge going on. Let me put it this way: In the past, knowledge was something that was produced by research institutions, today it becomes more and more something that gets managed by algorithms and technology companies.

While universities or the BBC shut down their edgy parts to concentrate their investment with a McKinsey argumentation (but is it really for business/budget reasons?), business does not follow this simplistic McKinsey interpretation of budgeting as a management tool.

Why do cultural institutions follow McKinsey, and business does not?

In fact, technology companies turn McKinsey upside down. Measurement? Accountability? Stay within the budget? Well, maybe later, maybe not at all. Start up companies are supposed to fail by the bucketful, that’s okay. Twitter has no business model, but gets its tweets archived in the Library of Congress, and we all know it took Google years to find one.

While universities are shutting down their humanity departments once aiming for a higher ideal, the leaders of technology companies take that ideal over. From Google to Facebook, Apple, Microsoft, you name it, the executives believe that their companies change the world for the good, and therefore technology conferences like TED or SXSW don’t focus on technology anymore, instead a bunch of do-gooders tell you how to, sorry, how they make a difference.

This world has turned upside down.

What happens here fascinates me, maybe because I live in both worlds. While most people know me as a journalist, my background is philosophy which I studied at the Free University Berlin, finishing it with a PhD at Weimar. At the same time, I co-founded a small company which still publishes a monthly magazine focusing on electronic music and digital culture, DEBUG.

Meanwhile I have been the technology reporter of the Guardian among other journalistic jobs all related to the internet, and now I am writing a book on how algorithms affect the landscape of knowledge. And yes, there is a massive shift, and it is not only coming from algorithms and the internet.

Not only that the managing of knowledge is handed over to technology companies, the internet became an index for the world to which we turn, whenever we need to know something: Let me Google this for you.

Here, sending a search query is quite different from the muycelium spread knowledge that up till now we needed to read or ask our way through in order to get informed. Thanks to the internet, knowledge got democratised and freed from exclusive experts – and that is not only good, it has an immense political potential; on the way, however, it became a different knowledge. Aligned. Adjusted. Straightened. Losing its philosophical moment as search streamlines knowledge.

Do cultural institution now think, they have to lose it, too? Resist!

How to? Alex stressed how important it is that you affirm philosophy, and not defend it. He pledged for a strategy of rupture. Because if you defend it, he said, it’s over, you will always running behind, saying yes to more cuts. BBC will be a good example, I bet, you’ll see.

In his talk, Alex described philosophy as an unbiased effort focusing on the argument itself. Philosophy, he said, wherever it happens, goes for the sake of the argument. Falling in love with a disturbing and difficult complexity, being devoted to pureness, to an ideal, how deconstructed it may be. Make something with great effort and the love of your heart, that is not supposed to deliver.

Create an outside.

A world ruled by friendly coloured quasi-monopolies like Google, by hung parliaments, and transparently oil spilling oil companies, a world that obviously said goodbye to dialectics, can be very happy about that.

Derrida once said, that “One cannot say: ‘here are our monsters’, without immediately turning the monsters into pets.” Well, now you can, because the pets stay monsters. So how to resist in a post-dialectical world? Try to monster back! But that is another story, and it might even make too much sense, and as I just wrote, delivering is not a thing that monsters should do.

To be continued…

How Google plans to save the news

Yesterday, I finally managed to read the cover story of the new Atlantic “How to save the news”, a very readable essay by James Fallows. I decided to sum up the most important points for me to remember, and for you to have a quick overview:

1 The news business is passing through an agonizing transition — bad enough, but different from dying.

2 Don’t worry. Google views the survival of “premium content” as important to its own welfare. We are save!?!? (Therefore its experiments with Living Stories, FastFlip or YouTube Direct.)

3 Google News made Googlers wonder: Once something has been observed, nearly every media outlet says approximately the same thing. Google says: The news industry will not be able to sustain producing highly similar articles.

4 Google’s advice: Making news more sustainable with presentation of news more interesting, varied, and involving. Focus on the user, not focus on getting money out of the user.

5 Eric Schmidt’s believe: The audience is there, and the dollars will follow. Online display will be more attractive. Much more online-ad money can be flowing to news organizations. And subscribers can and will pay for news.

Allright then.

PS: What struck me while reading the article: Like James Fallow, who has been a onetime program designer at Microsoft, a lot of people at Google have worked in old media before. Will there be only one media business in the future, and it focusses on delivering knowledge?
PS2: “Bad enough, but different from dying” could be claim of the new century next to Facebook’s “It’s complicated”

Does Facebook hurt your hipness?

Quite a while ago, Facebook gave users more control about what you want to share with whom. Now, a month later, media reports that users find the privacy settings too complicated.

Let me translate this for you: There is no media story at the moment, so let’s express some concern about Facebook and privacy as that works always. Besides, and just as important: journalists think of themselves as trendsetters, and Facebook is mainstream by now. Ever seen a hipster doing non-biased reporting? See.

So here we go: Yesterday, NPR found Facebook pricacy a growing concern for users. Oh, really? Wow. The everlasting trend, now new! And today, the New York Times has Facebook also on the down. Nick Bilton had to write about Facebook’s privacy settings, and he did the best that he could: he is funny.

In a second article, Joshua Brutstein features a social media consultant that left Facebook recently, and also mentions a couple of high profile computer engineers. He concludes that it becomes a trend showing up in the conscious of the algorithms of Google.

However, how to leave Facebook does, no, not show up as the fifth result in the assisted Google search as mentioned in the article, but far more down on the list – fifth is “How to leave a Facebook group”. And the guys that were reported to leave Facebook left it for Twitter and were Googlers, who were concerned about the instant personalisation that Facebook plans to introduce with Open Graph – as if Google did a better job with Buzz.

Privacy on the internet is a serious concern, but this is not about privacy issues. This is about hipness.

Yes, Facebook became mainstream, so a lot of hipsters feel it hurts their hipness. As reporter David Montgomery recently wrote on Twitter, “Complaining about Facebook privacy has joined fixed-gear bikes and ironic facial hair as a hipster trademark.” Exactly. But do we have to turn this into journalism?

World Sick? Forgiveness? Rock? Great! #music

The new Broken Social Scene album is out since last week, and I listened to it carefully several times on my way to the Lift conference in Geneva. What can I say? They are as brilliant as usual.

In their songs, the dark melancholy that comes with living rises up and shines on sounds that shove you steadily forward and up. Unusual song structures sling their long flexible arms around poetic lyric fragments. No problem if you get confused with a lost guitar riff, you will find your way back at the hand of the melody played on an untuned piano: This is Forgiveness Rock explaining to us that the world might be partly exhausting but remains astonishing.

As usual, Kevin Drew (pictured with guitar above) and Brendan Canning provide the opening gesture for a whole bunch of brilliant musicians to set in. All Canadians, I think, which may play a role as it provides a reason for otherwise busy people to meet up at something like “home”. Whatever, the outcome is lovely music, and more. Broken Social Scene isn’t just a band, it is a cluster of good songs, and more music and musicians to explore.

Each single artist of BSS produces amazing music, sometimes with quite a different musical attitude. Produced by Tortoise’s John McEntire, we find among others for example the better known Leslie Feist and Emily Haines, as well as Andrew Whiteman of Apostle of Hustle who’s first album I can sing by heart. You could also jump start summer (badly needed) with the light hearted melodies of Lisa Lobsinger’s (in picture above) band project Reverie Sound Revue, or dive deep into the noise cascades of Junior Blue’s Dylan Hudecki and Justin Perof.

My personal favorite of the album was, by the way, right from the start “Romance to the Grave”, and as I listened to the song more closely I found out why: Sam Prekop is singing, and I always loved his way of doing music, solo project as much as The Sea and Cake.

If you want to know more about the album, Jeff Terich of Treble wrote a pointed review that sums up precisely everything you need to know about the songs, and I only disagree with his view on “Me and my hand”. No, Jeff, it doesn’t add very little, but shows a great sense of rather dark humour. Life, a tricky thing. That’s why we need Forgiveness Rock. Thx BSS.

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What happens if you find a hanging man on chat roulette? Watch.

Be careful, you might find this art video offending. No, offending is not so much the dead body, but how most of the people are responding to the hanging man. Even Eva Mattes of the artist duo 0100101110101101.org says, she was shocked by some of the reactions.

Still, this is a genre picture of a media society hanging helplessness in front of the screen watching a man that hang himself, a hanging man that was in fact Brooklyn based artist Franco Mattes, and the whole scene a set up.

No Fun – Eva and Franco Mattes from Franco Mattes on Vimeo.

No, it is not the Internet that is to blame for the dramatic exhaustion of social interaction at a distance, as New York University researcher Marco Deseriis remarks so rightly on The Art of Prank. After all, social interaction is often lacking when not at distance, too.

Don’t hide with a corus of outrage on the side of a good conscience. How would you have reacted? Like seriously? Confronted with a scene like this, you might as well not believe what you see in the beginning. That is normal. But then..

Here, the artists Eva and Franco Mattes make a point, as they often do in their work. 0100101110101101.org has been know in the net art scene as a succeeding radical approach for quite a while. They have kidnapped a Nike logo for a public installation in Vienna, or filmed weird and a bit hilarious sex performances on Second Life. Now, they let society look in the mirror with the help of chat roulette.

From SamCam to CleggCam #ge2010

In the UK politics are really exciting at the moment, we could even call it, well, maybe political? I am still amazed as I am used to German politicians which speak propaganda when opening their mouths, while in the UK it seems to be allowed to have some brain left if you join a party. Nice for a change!

However, it is a bit weird to experience all this medial fear of a hung parliament. After SamCam haunted us, the ghost of instability named LabLib CleggCam is now threatening the UK? Funny idea from a European perspective. For obvious historical reasons the Germans, for example, fear the political situation of a not-hung parliament. Germans rarely hand over the absolute majority to one party. A majority built of too many parties like in Italy or Israel might be unstable, but two parties?

So who needs all these ghosts of instability? After all, these days our parties just have slightly different attitudes towards basically the same solutions. Who needs this alarming report of a – boo! – shaky UK market? In the age of globalisation the market will shrug its shoulders already on the next day, nexting the #ge2010 for #ashcloud or #BAstrike

The voters voted for parties to share power. Politicians and journalists have to respect and deal with that. Like in a game, you are allowed to throw the voting dice again until it there is a result you like. The UKvoters very obviously plead for sharing the power, and right they are. Sort of interesting, that UKjournalists #Boulton seem to have more problems with that at the moment than politicians.

However, this vote is a plea for good journalism, too. With LabLib CleggCam voters voted for political reports instead of SamCam home stories. Thank you UKvoters!

Anti-Avatar: Google’s new look – against the trend?

Google rolled out its new design yesterday as most of you will have noticed. In general, the new Google theme looks very much “My First Search Engine” (quote of Guardian SEO Chris Moran). Yes dear, now it’s Fisher Play for all of us! But there is something else to it. Google is zooming out of 3D, while everyone else wallows in it. Look, the first one is the old logo, and the second, more 2D like one is now new.

Multicoloured, but flat!

Why are digital companies so in love with 3D-design, anyhow? Apple’s iPad for example: OMG. The never really cool jeans of Steve Jobs (look at them here) might have given a hint that Apple isn’t everywhere a design driven company. However, the open flipped book animation together with the fake leather binding of the iPad Address Book makes you wanna shield your eyes. To be fair, Microsoft Word’s fake wood background in its publishing mode isn’t any better, I nearly dropped my good old black MacBook recently when I accidentally activated it.

The horrible 3D trend just makes me wanna throw my “Understanding Media” Marshall McLuhan book at them. He already warned us that the programs in a new medium are always revivals of an old one. So we already know we are tempted, but we humans, we can grade up, too, can’t we?

Dear designers out there, please notice that the digital has grown up. It is not imitating reality anymore. Digital v reality is: over. The trend we see in film might not be good to apply to all other digital media. It doesn’t add to the story, so please, don’t avatar my interface. Yes, there is a certain beauty in 2D. While I think that Google is really past its oh-no-not-another-again-doodles, moving back to 2D made my day. Thx.

And everything else you want to know about the recent design decision of Google you’ll find in Helen Walters informative Businessweek article on How Google got its new look.

Wanna listen to some forwardness?


To Rococo Rot, my favorite German electronica triggered post-rock band just released a new album, Speculation, and it is as unpretentious, precise and amiable. While the music is elegantly dressed as usual, this time it is also wearing a t-shirt that says in a minimal, but a bit playful font: Krautrock. Partly it was recorded at the studio of Krautrock legends Faust.

Still it decently brightens up your flat, curiously exploring a musical corner here and a noise there, as the bass of Stefan Schneider and the live drums of Ronald Lippok meet up with the sprinkled digital textures of his brother Robert Lippok – read more about it in David Sheppards fine review at BBC music. And .. oh yes, I remember doing one of my first interview with them in 1996 for a techno magazine called Frontpage, back when I was becoming a pigtail wearing music critic hanging around in clubs wide-eared and with pricked up eyes.

These days they are on tour, and I am gonna see them tonight when they play at Southbank Centre where there is Berlin Sound night. Next they will be in Bologna, Venice, Dresden and Schondorf, Zurich, Hamburg, Koeln, and many cities more. Get the sound here, and don’t miss their nice way playing live as they have this nice self-evident way of communication while playing. I like.

On the transformation from revenue stream to revenue delta: the Apple revenue cake

Writing a book about digitalisation and news organisations at the moment I am naturally interested in, yes, revenue models. I believe that there is a transformation of business models in a digitalised world, therefore I am collecting material for the thesis that today companies need to change their business models from a revenue stream to a revenue delta. Apple – bitten into by a software engineer who lost the new iPhone over celebrating his birthday with German lager – is a good example.

Announcing its spectacular profits yesterday, it reported to a surprised Wallstreet that its revenue was up 48% to $13.5bn. Well done. However, it is interesting to have a look which are the best selling units of the company as we still have the image of Apple Inc. as a company who makes its money with computers. Computers? It sold nearly 11m iPod music players, nearly 9m iPhones and only 3m computers – not to speak of the 15% revenue share Apple gets from the iTunes store.

It would be interesting to learn more details about the Apple revenue cake, if anyone knows where to find more business details, or another good example, please let me know.

Obviously one big player doesn’t fit my thesis: Google. 97% of its revenue stream is advertising. However, it is interesting that Google is eagerly busy developing a potential revenue delta as there are several new approaches besides search, like developing its own phone, inventing a new browser and OS, or taking pictures of the world for Google map. Google functions according to the old rules, but it read the sign of the times, we might say.

100 million users and other new Twitter facts

Not only me and my friends had a real nice night at London’s Old Blue Last while the noise music of Gamble Lee blew us away. This morning I recognised, Twitter had a real night out, too. Okay, an awesome US day, or maybe even a week.

After the announcement to make a bit of money with promoted tweets this week, the next good news followed with the Library of Congress deciding to archive every little single public tweet. The tweets will become public with a six month delay, in the meantime users can use Google as they announced a new tool that allows users to search, select and “replay” what people said on Twitter.

Google also announced to apply the People-who-liked-also-bought-algorithm to followers. Yes, followers. Find new living newspapers with the help of Google’s Follow Finder. Won’t work out for me. In a quick test where I follow finded myself that thing showed people or institutions I decided not to add because I already get them on Facebook or neatly sorted in my RSS-reader.

But back to Twitter, leading character of this post. Later on, the founders Evan Williams and Biz Stone shared some numbers at the Twitter conference in San Francisco as Nick Bilton reports, and they are looking good.

Twitter has 105,779,710 users.
Twitter users generate 55 million new tweets a day.
The Web site continues to grow by 300,000 users a day.
75 percent of Twitter’s activity comes from outside Twitter.com.
Twitter search receives 600 million search queries each day.
There are now more than 100,000 registered applications.


Surly, compared with more than 400 million Facebook users Twitter is a small player, but the way Twitter is taking its time to develop a sustainable business model is quite impressive.

Yesterday, Twitter announced a feature called Point of Interest which allows you to include in a tweet exactly where you are. Twitter asked the developers at the Chirp conference to think about it and take it further. Yes, local is the new social, and after content was king, now meta data became the new queen.

For journalism this will become quite important, not only because it makes it easier to check a source, but because journalists will have to consider including more meta data in their own pieces. Twitter encouraged already media companies to curate Tweets as the Guardian already does.

By the way, Even Williams explained frankly that Twitter deals with the fact that it is hard to get. Presenting a screenshot of a Google search for “I don’t get” to Claire Can Miller of the NYTimes, he showed that “I don’t get Twitter” was second only to “I don’t get drunk I get awesome.” Well, that doesn’t matter. It’s complicated seems to be the motto of the 21st century, anyhow.

iPad – The day after

Why was everybody talking about a gadget that basically does the same things as your computer, some of them maybe with a little twist?

Yes, that is the most interesting thing about the iPad, the fact that the whole world was getting crazy about it, even before it was shipped. Is it magic, as Steve Jobs suggested? No. Let us have a guess: The iPad reflects a change that happened in the last decade.

Before we digitalised information, now we need to digitise situations. Here, the iPad is just the beginning. There is more to come.

Therefore the iPad doesn’t change a thing, it just reflects precisely what already has changed. Who wants to sit at a desk to watch some YouTube videos or read the papers? The iPad is about a situation. It is lovely, and hangs out with you. Sounds perfect to me.

This is obviously the change that Apple understood: It is not anymore just communication that is affected by digitalisation, but situations. And we don’t want to go to our desk to initiate them. Digitalisation disseminated from the PC to the laptop to become even more mobile – a companion in whatever we do.

Now, there is a pad for it.

It looks like a success. Sold out, and the critics love it, too. From Gizmodo & Mark Wilson to the New York Times & David Carr to WSJ & Walter Mossberg everybody is positive about it. Well, nearly everybody. Cory Doctorow wrote about Why I won’t buy an iPad (and think you shouldn’t either):

The way you improve your iPad isn’t to figure out how it works and making it better. The way you improve the iPad is to buy iApps.

Well, you can program one, too, but he has a point here. As Jeff Jarvis says, the iPad has a tendency to turn us back into an audience again. Apple has to live up to its new role as a content gatekeeper. Yes, Apple became a publisher in a certain way. The trending job of the future? It will be good bye web designer, hello app designer. Don’t you think?

Would the Holocaust have happened if there would have been the internet?

While scoops and investigative reporting is generally very important in journalism everywhere, there is no country which sets it more into praxis than the UK. France has bright heads enlightening the newspaper readers with intellectual essays, the US is devoted to not being-biased accompanied by double, triple or even better quadrouple fact checking, Germany is best in the Feuilleton dedicated to cultural reviews, and the UK is very much into investigative reporting.

Investigative reporting is with no doubt affected by digitalisation, so recently my aim was to pin down how investigative reporters makes use of the internet - read more about it here. First, you might think that an investigation isn’t able to use an open medium like the internet, because it needs to be done secretly in the background before coming out in the open. Well, not anymore. Crowd sourced approaches make it possible for journalists to get much more information than they reveal.

Paul Lewis, who just was named reporter of the year at the prestigious British Press Award for uncovering the involvement of the police in the dead of Ian Tomlinson during G20, says about his use of Twitter: “Twitter is not just a website and not micro-blogging, it is an entirely different medium – like email, fax ore even newspapers. The way in which information travels on Twitter – the shape of it – is different to anything that we’ve previously known.”

He admits that at first he was sceptic about Twitter, but now thinks that the value you get from people knowing that you are working on a story, trumps the slight disadvantage that your rivals also know. Furthermore, while we had coffee downstairs in the canteen of the Guardian, he made a plea for getting real: “There are not too many rivals out there. Who is the competition?”

Ruth Gledhill, who is not only a long-standing journalist and the religious correspondent of The Times but also impressively smart and sympathetic, drew my attention to another point. The fact that the internet makes investigations available for a long time and a global audience while the paper is far more local and thrown away on the next day anyhow, makes a difference.

The internet makes documents and sources available online, while before people had to believe the journalist. Observing how the abuse scandal of the catholic church came into light, she says: “Many of these cases we are hearing about now are historic, and I can’t help thinking that the internet made a big difference. Documents were becoming available online.”

And then Ruth Gedhill suddenly said this sentence, and I think both of us were a bit baffled by its evidence.

“Would the Holocaust have happened if there would have been the internet? Could the evidences have been denied in the same way?”

According to documents which were meanwhile declassified under the Nazi War Crimes Disclosure Act of 1998, American and British military intelligence authorities have been aware of Hitler’s “Final Solution” plan for the “eradication” of the Jews of Europe as early as 1942. Could the Nazis have continued their horror that long if these documents had been available online?